Booking Terms & Condition
Booking is required to make via hotel official website. Amendment or cancellation of booking is required to make from very first email you have received when you submit the booking.
All bookings are confirmed and guaranteed with credit card or prepayment via bank transfer.
Guaranteed with credit card
A valid credit card is needed to guarantee your booking. No prepayment will be charged. Hotel reserves the right to pre-authorize your card prior to arrival. The Mandolis hotel only accepts credit card (Visa, Master Card and AMEX) and Payment via bank transfer.
Prepayment via bank transfer
100% pre-payment is required to confirm the booking. Booking status will change from un-confirmed to confirmed status once payment is settled. Please email or Viber us bank transfer receipt. The booking status will be un-confirmed if no payment transfer nor credit card provided. In the event that the fare has not been paid as per policy for any reason whatsoever prior the guest arrival, we reserve the right to cancel the booking prior to check-in and will be considered full payment on cash basis upon guest arrival.
Cancellation Policy - Best Available Rate: If booking cancel 5 days prior to arrival, no cancellation fee will be charged. You will be charged the total price if you cancel within 5 days before arrival.
Prepayment policy: A valid credit card is needed to guarantee your reservation. No prepayment will be charged. Payment for your stay will be made at the hotel. Hotel reserves the right to pre-authorize your card prior to arrival.
Prices are per room, Included: Breakfast, 10 % service charge, 5 % Tax
Check booking's status Once you have submitted a booking, you will receive a Confirmation Email in about 15 minutes. This email has booking status. It will be sent to the email address you provided while making the booking. Alternate, you may check from hotel official website by clicking “Check Booking Status” button.
Official check-in time is 1400 hours on the date of arrival.
Official checkout time is 1200 noon on the date of departure.
Early check-in is subject to room availability and prior notification is required. The Hotel may impose additional surcharge for the early check-in.
Reservation with pre-blocked room for one night is recommended for early arrival before official check-in time
Children and extra beds:
Infant 0-8 year(s) Stay for free if using existing bedding. For older child or up to 2 children, booking of second room is required.
Maximum occupancy of the room: 2 Adult + 1 Child Extra bed: Please select extra bed under Add-on service before submit your booking. Prices are per room, Included: 10 % service charge, 5 % Tax
Shortening of stay
The hotel makes no refunds for early checkouts.